Refund & Return Policy

Refund & Return Policy

We want you to be completely satisfied with your purchase.

Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return:

The item must be unused and in the same condition that you received it

It must be in the original packaging

Non-returnable items:

Used or damaged products

Items not in original condition

How to request a return To initiate a return, contact us at:

📧 info@trustbeautykuwait.com

Please include:

Your order number

Reason for return

Refunds Once we receive and inspect your return:

We will notify you of approval or rejection

If approved, your refund will be processed within 5–10 business days

Shipping costs

Customer is responsible for return shipping costs

Shipping fees are non-refundable

Damaged or wrong items If you receive a defective or incorrect product, contact us within 48 hours and we will replace or refund it.